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Personal Information Protection Policy

SHINTOA CORPORATION (the “Company,” hereinafter) recognizes the importance of protecting personal information (personal information as stipulated under the Act on the Protection of Personal Information and specific personal information, etc. stipulated in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures), and has set forth the following Personal Information Protection Policy accordingly. The Company will thoroughly enforce the policy among its officers and employees, and endeavor to protect the rights and interests of individuals.

1. Principle of Acquisition

When acquiring personal information, the Company will specify and clearly define the purpose of use, and clearly indicate the purpose of use to the individual pertaining to the information, except when following laws and regulations that prescribe otherwise.

2. Use of Personal Information

The Company will utilize the personal information within the scope of the purpose of use indicated at the time of acquisition, except when following laws and regulations that prescribe otherwise.

3. Management of Personal Information

(1)Ensuring the accuracy of personal information
Within the scope required to accomplish the purpose of use of the personal information, the Company will endeavor to keep the information accurate and up to date.

(2)Security management measures
To prevent the personal information it handles from being leaked, lost or damaged and to otherwise safely manage it, the Company will take appropriate physical, technical and personnel-related matters.

4. Restriction on Third Party Provision of Personal Information

The Company will not provide personal information to a third party without obtaining the prior consent of the individual concerned, except when following laws and regulations that prescribe otherwise.

5. Disclosure, Correction and Suspension of Use of Personal Information, etc.

When the Company receives a request from an individual for the disclosure, correction, suspension of use, etc. of their personal information, the Company will promptly respond in accordance with the applicable laws and regulations.

6. Outsourcing

When the Company provides personal information to a business contractor in order to carry out the purpose of use, it will conduct the necessary and appropriate supervision of the contractor.

7. Management System

The Company will appoint a Personal Information Protection Section, General Affairs Department who has overall responsibility for the handling of personal information. The Personal Information Protection Section, General Affairs Department will also provide regular education and training to the Company’s officers and employees.

8. Compliance with Related Laws and Regulations, and Review

The Company will comply with the relevant laws, regulations and other requirements that apply to personal information, and as necessary review and make improvements to initiatives concerning the foregoing matters to thoroughly ensure the protection of personal information.

For inquiries concerning personal information, please contact the Company via the “Contact Us” section on the Company website.

SHINTOA CORPORATION
President
Katsumi Morita

[History]
Established on March 28, 2005
Revised on August 1, 2017
February 1, 2024

Handling of Personal Information

Purposes of Use of Personal Information

Personal information acquired by the Company will be used within the scope of the following purposes of use.

  • Contact between customers and the Company, and notices or greetings based on social customs
  • Conclusion or execution of a contract between a customer and the Company, or other transaction management
  • Provision of information concerning the Company’s products and services
  • Investigation, research and analysis related to the Company’s business
  • Provision of information about exhibitions, seminars and other events
  • Reporting of results or other information to persons who have cooperated with or participated in questionnaires, events or similar undertakings
  • Provision of products or services using direct mailing, email transmission, fax communications or other means of communication
  • Provision of corporate information to and necessary communications with job applicants and prospective employees
  • Responding to inquiries
  • Other operations related or incidental to the foregoing

Joint Use of Personal Data

The Company may jointly use the personal data of customers as follows.

1. Items of Personal Data To Be Shared

The company name, address, name, department, job title, telephone number and email address of a customer

2. Scope of Joint Users

The Company, KANEMATSU CORPORATION, and affiliate companies listed in the securities report of Kanematsu Corporation

3. Purposes of Joint Use

For each joint user, the same purpose as use as the Company’s “Purposes of Use of Personal Information” described above, to the extent related to the business of the joint user concerned

4. Name of the Party Responsible for Managing Personal Data

SHINTOA CORPORATION

Procedures for Requests for Disclosure and Other Handling of Personal Data

1.If you wish to submit a request to the Company regarding personal data it retains with respect to the notification of its purpose of use, or its disclosure, correction, addition, deletion, suspension of use, removal or the disclosure of records on its provision to third parties, please fill out the necessary matters in the Company-designated Request Form for Disclosure, etc. of Personal Data, enclose the request form with the following attachments, and mail it to the following address.

Company address: 8th Floor, Marunouchi Center Bldg., 6-1, Marunouchi 1-chome, Chiyoda-ku, Tokyo 100-8383
SHINTOA CORPORATION
Personal Information Protection Section, General Affairs Department

(Attached documents)
When a request is sent, documentation to confirm the identity of the individual concerned (a copy of driver’s license, passport or health insurance card) must be enclosed, If there is a change of address for a health insurance card or driver’s license, include a copy of the reverse side of the card. Also note that in addition to the attached documents described above, the Company may request that a customer submit other documentation.

(Fees)
When the nature of a request entails notification of the purpose of use of personal data or the disclosure of personal data, an administrative fee may be requested.

2. When the Company has received a Request Form for the Disclosure, etc. of Personal Data and attached documentation as described in section 1 above, if an administrative fee needs to be paid, the Company will respond to the customer or otherwise fulfill their request in accordance with the relevant laws and regulations contingent upon the payment of that administrative fee.

Collection of Personal Information From the Website

1. Use of Cookies

There are pages on the Company website that use a technology known as cookies. A cookie is a function where a website sends data to a user’s internet browsing software (browser) and references the information contained therein so that the user can use the website with greater convenience when they visit again. Cookies do not collect any personal information about users. In addition, browser settings can be configured to refuse to accept cookies.

2. SSL

To enable users to securely enter personal information and other information, the Company website employs Secure Sockets Layer (SSL) encryption technology in the “Contact Us” section. SSL encrypts information entered by a user before sending it.

3. Acquisition of Access Logs

The Company website automatically records information about users in the form of access logs. These access logs contain information including the IP addresses of users, the type of browser they use and the number of accesses, but do not containing information that can identify individual users. While access logs are used for statistics and analysis regarding website usage, they are not used for other purposes.